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Mailbox Plans

Mailbox plans are assigned to each user and are what contains the values that will be set on the mailboxes when they are enabled or updated. By default mailbox plans are global and available for each company to use. If you wish to lock down a plan so only a single company can access it then you can choose that company from the Company drop down list.

How does the max mailbox size work?

In CloudPanel you have the ability to set the starting size of a mailbox (Prohibit Send and Receive in MB) and a maximum size. This allows you to adjust the user?s size without actually having to change the plan completely.


  • Issue Warning in MB: 3840 [3.75GB]
  • Prohibit Send in MB: 4096 [4GB]
  • Prohibit Send and Receive in MB: 4096 [4GB]
  • Max Mailbox Size in MB: 6144 [6GB]
  • Cost: $1.75
  • Price: $5.95
  • Price per additional gigabyte: $1.00

In this example we enable a mailbox and adjust the slider to 5120 [GB] which is an additional 1024MB from the starting point. CloudPanel will automatically adjust the issue warning in MB and prohibit send in MB on the back-end to 4864MB (adds the same 1024MB) and also adjust the price on the reports by adding $1.00 since 1GB was added.

What happens when I modify a plan that is already assigned to a user?

At this time when you modify the plan it will not propagate down to users that already are assigned the plan. The next time those users are updated or a new user is created with the plan then it will assign the new values you assigned.

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