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Conclusion

Once everything is moved, please login to CloudPanel and make sure you can access all of the objects. If you had any custom scripts or third party options that may have bound to a specific distinguished name, then those will not be working because we essentially changed the distinguished name in Active Directory by moving the organizational unit to a new path. There are some other possible third party integrations that we know about that will break because of this:

  • Mailprotector LDAP directory sync will break when moving an organizational unit because the distinguished name has changed. To fix this, simply login to Mailprotector’s console and update the distinguished name for that company under the Directory Sync tab.
  • Sometimes login scripts are written to check a specific organizational unit that a user belongs to. These may break if the script was comparing an entire distinguished name because the distinguished name has changed.
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